Welcome to States Hardware (“Company,” “we,” “our,” or “us”). At States Hardware, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://stateshardware.com.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you interact with our website, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Company name (if applicable)
- Payment information (processed securely through third-party payment providers)
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referral URLs
- Cookies and tracking information
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Respond to inquiries
- Improve our products and website
- Process payments
- Prevent fraud and unauthorized transactions
- Send order confirmations and shipping updates
- Send promotional emails (only if you opt in)
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Keep items in your shopping cart
- Analyze website traffic
- Improve user experience
- Measure marketing effectiveness
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
4. Payment Information
We do not store your full payment card details.
Payments are securely processed through trusted third-party payment providers that comply with industry security standards.
5. Sharing Your Information
We do not sell your personal information.
We may share information with:
- Shipping carriers
- Payment processors
- Website hosting providers
- Analytics providers
- Marketing platforms
- Government authorities when required by law
These service providers only receive the information necessary to perform their services.
6. Data Security
We implement appropriate technical and organizational safeguards to protect your information, including:
- SSL encryption
- Secure servers
- Firewall protection
- Restricted access to personal information
- Regular security monitoring
While we strive to protect your information, no method of internet transmission is 100% secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Complete transactions
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
8. Your Privacy Rights
Depending on your location, including residents of certain U.S. states such as California, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Request a copy of your data
- Opt out of certain data sharing or targeted advertising, where applicable
To exercise these rights, please contact us using the information below.
9. Marketing Communications
If you subscribe to our newsletter, we may send promotional emails.
You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails.
10. Third-Party Services
Our website may use third-party services such as:
- Payment gateways
- Shipping providers
- Google Analytics
- Google Ads
- Meta (Facebook) Pixel
- Email marketing platforms
These providers maintain their own privacy policies regarding the information they collect.
11. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites.
12. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will promptly delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately upon posting on this page.
We encourage you to review this policy periodically.
14. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
States Hardware
Address: 96 Voorhis Dr. Brentwood, New York 11717
Email: info@stateshardware.com
Phone: +1 (631) 796-5320
Website: https://stateshardware.com