Terms & Conditions

Welcome to States Hardware (“States Hardware,” “we,” “our,” or “us”). These Terms & Conditions govern your access to and use of https://stateshardware.com (“Website”) and any purchases made through our Website.

By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the Website immediately.

1. Company Information

States Hardware

Website: https://stateshardware.com

Email: info@stateshardware.com

Phone: +1 (631) 796-5320

Business Address:
96 Voorhis Dr. Brentwood, New York 11717
United States

2. Eligibility

By using this Website, you confirm that:

You are at least 18 years old or have permission from a parent or legal guardian.
You have the legal authority to enter into binding agreements.
The information you provide is accurate and complete.

3. Products

States Hardware offers architectural hardware including, but not limited to:

Door Hardware
Window Hardware
Cremone Bolts
Door Handles
Cabinet Hardware
Locks
Hinges
Accessories

We reserve the right to discontinue or modify products without prior notice.

Product images are for illustration purposes only. Actual finishes, colors, and dimensions may vary slightly.

4. Pricing

All prices are listed in U.S. Dollars (USD).

Prices are subject to change without notice.

Applicable sales tax will be added where required by law.

We reserve the right to correct pricing errors at any time.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

Refuse any order
Cancel orders
Limit purchase quantities
Request additional verification before processing

You will receive an order confirmation email after placing an order.

6. Payment

We accept approved payment methods displayed during checkout.

Payments are securely processed by third-party payment providers.

We do not store your complete payment information.

7. Shipping

Shipping times are estimates only.

We are not responsible for delays caused by:

Weather
Carrier delays
Customs inspections
Force majeure events

Risk of loss transfers to the customer upon delivery to the shipping carrier unless otherwise required by law.

8. Returns & Refunds

Returns are subject to our Return Policy.

Generally:

Products must be unused.
Products must be returned in original packaging.
Returns may require proof of purchase.
Certain custom or special-order products may not be eligible for return.

Refunds will be processed after inspection of returned items.

Shipping costs are generally non-refundable unless required by law.

9. Order Cancellation

Orders may be cancelled before shipment.

Once shipped, orders must follow the Return Policy.

Custom-made or special-order products cannot typically be cancelled after production begins.

10. Product Information

While we strive for accuracy, we do not guarantee that:

Product descriptions
Specifications
Dimensions
Pricing
Images
Availability

are completely error-free.

We reserve the right to correct errors without notice.

11. Intellectual Property

All Website content including:

Logos
Images
Product descriptions
Graphics
Text
Software
Icons
Design

is owned by States Hardware or its licensors and protected by U.S. copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

12. Acceptable Use

You agree not to:

Violate any applicable law.
Attempt unauthorized access to our systems.
Upload malicious software.
Use automated bots or scraping tools.
Interfere with Website functionality.
Copy Website content for commercial purposes.

13. User Accounts

If you create an account, you are responsible for:

Maintaining password confidentiality.
Restricting access to your account.
All activities under your account.

Notify us immediately of any unauthorized use.

14. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for:

Their content
Privacy practices
Products
Services

Accessing third-party websites is at your own risk.

15. Disclaimer

This Website and all products are provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by law, States Hardware disclaims all warranties, including:

Merchantability
Fitness for a particular purpose
Non-infringement

We do not warrant uninterrupted or error-free Website operation.

16. Limitation of Liability

To the fullest extent permitted under applicable law, States Hardware shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Lost profits
Business interruption
Loss of data

Our total liability shall not exceed the amount paid for the applicable order.

Some U.S. states do not allow certain liability limitations, so portions of this section may not apply.

17. Indemnification

You agree to indemnify and hold harmless States Hardware, its affiliates, employees, officers, and agents from claims arising out of:

Your use of the Website
Your violation of these Terms
Your violation of any law or third-party rights

18. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

19. Governing Law

These Terms & Conditions shall be governed by the laws of the State of New York, United States, without regard to conflict of law principles.

Any legal disputes shall be brought exclusively in the state or federal courts located in New York.

20. Force Majeure

We shall not be liable for delays or failures caused by events beyond our reasonable control, including:

Natural disasters
Pandemics
Government actions
Labor disputes
Internet outages
Transportation disruptions

21. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions become effective immediately upon posting to the Website.

Continued use of the Website constitutes acceptance of the revised Terms.

22. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

States Hardware